Lean Systems Program

 
 
 

Toyota’s 8-Step Problem Solving Process

Course Dates: TBA
Location: Lexington, KY
Click here to register

One of the most crucial skills in organizations today is the ability to use, analyze and share information to improve decision making. Unfortunately, most companies today have difficulty approaching problems the same way and with the same consistency. Consequently, employees in the organization think differently about how to improve their work and most importantly how to standardize their ideas throughout the organization. Toyota’s 8-step problem solving process is a unique alternative to decision making that is applied from the Chair of Toyota Motor Corporation to the shop floor of the Team Member.

The University of Kentucky is offering a 2-day course in Toyota’s 8-step Problem Solving Process. This structured methodology is one of Toyota’s main techniques for stabilizing current conditions and for kazien. In this course participants will learn the knacks and skills that Toyota employs in teaching and coaching problem solving. Participants will be expected to apply Toyota’s methods in a variety of manufacturing and service settings. Most importantly, participants will understand how Toyota develops their managers in supporting and coaching problem solving. Lastly, this course will provide the most recent developments in team-based problem solving that Toyota employs including Quality Circles and Jishukens (management directed kaizen).

Other Topics Include:

  • 8-Step problem solving fundamentals
  • Evaluate the soft-side of Toyota’s problem solving process (Drive and Dedication)
  • Differences and similarities in problem solving in repetitive and non-repetitive environments
  • Management’s role in problem solving
  • Countermeasure effectiveness (Countermeasures that keep problems from returning)
  • Problem solving in Quality Circles and Jishuken
  • Other topics: standardization, root cause analysis, problem break down

    • Fees
    $1995.00

    Please Note

  • The registration fee covers the course and luncheons – lodging and other meals not included.
  • Every effort is made to ensure that the instructors listed present the programs. However in rare circumstances such as illness, a speaker with comparable qualifications may be substituted.
  • Unavoidable circumstances sometimes require a change in course location or dates. Should such a change affect a course for which you are registered, you will be contacted in a timely manner and every effort will be made to reschedule with as little inconvenience as possible.
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